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ADA Compliant Service

Wheelchair Accessible
Transportation NYC

ADA-compliant vehicles with professional drivers trained in mobility assistance. Dignity-focused service for medical appointments, airport transfers, and personal transportation throughout NYC.

ADA Compliant
Trained Drivers
Door-to-Door

Our Commitment to Accessible Transportation

Safety, dignity, and independence for every passenger

ADA-Compliant Vehicles

Ramp-equipped vans with secure tie-down systems, climate control, and smooth suspension for comfortable rides.

Trained Professionals

Drivers receive specialized training in wheelchair assistance, proper securing techniques, and disability etiquette.

Door-to-Door Service

Complete assistance from your door to destination and back. We navigate building access and ensure safe arrival.

On-Time & Reliable

We understand medical appointments can't be missed. Our drivers arrive early and plan routes carefully for punctual service.

Dignity-Focused

Respectful, patient service that prioritizes your comfort and independence. No rush, no judgment, just professional care.

Companion-Friendly

Family members, caregivers, and companions are welcome. Our vehicles accommodate 1-3 additional passengers.

Accessible Transportation Services

Comprehensive mobility solutions for every need

Medical Transportation

Dialysis appointments, chemotherapy, physical therapy, specialist visits, routine checkups, and hospital discharges. We understand the importance of on-time medical care.

Airport Transfers

JFK, LaGuardia, Newark, and regional airports. Professional meet and greet, luggage assistance, and comfortable transportation to/from all NYC airports.

Personal & Social Events

Weddings, family gatherings, religious services, shopping trips, and social appointments. Maintain your independence and participate in life's important moments.

Corporate & Work

Professional transportation for work commutes, business meetings, job interviews, and corporate events. Reliable service that respects your schedule and professionalism.

Request Accessible Transportation

Let us know your needs and we'll ensure the right vehicle and driver for your trip.

What to Include in Your Request

  • â€ĸ Type of wheelchair (manual, power, scooter)
  • â€ĸ Approximate dimensions and weight
  • â€ĸ Number of passengers (including companions)
  • â€ĸ Pickup and destination addresses
  • â€ĸ Date and time needed

Same-Day Available

We accommodate same-day requests when possible. For guaranteed service, book in advance.

All Wheelchairs Welcome

Manual, power, and scooters up to 600 lbs combined weight accommodated.

For instant quotes and booking, please use our online reservation system or contact us directly.

Book Online Now Call +1-347-321-9929

Client Experiences

What passengers and caregivers say

Richard B.

Richard B.

google
Verified

Exceptional Service from JFK to Manhattan

"Outstanding experience! The chauffeur was professional, punctual, and the vehicle was immaculate. Made our business trip seamless from start to finish. True North VIP exceeded all expectations."
airport Executive Sedan JFK to Manhattan
4 months ago
Alexandra M.

Alexandra M.

yelp
Verified

Perfect Wedding Transportation

"They made our special day even more perfect! The stretch limousine was gorgeous and the service was flawless. Every detail was handled professionally. Highly recommend for any special occasion."
events Stretch Limousine Manhattan
4 months ago
Marcus K.

Marcus K.

internal
Verified

Corporate Transportation Excellence

"We use True North VIP for all our executive transportation needs. Consistent quality, professional chauffeurs, and reliable service. They understand the importance of punctuality in business."
corporate Luxury SUV Manhattan to Newark
4 months ago
Patricia R.

Patricia R.

google
Verified

Hourly Service Perfection

"Needed transportation for multiple stops throughout the day. The chauffeur was patient, professional, and made excellent suggestions. Vehicle was comfortable and well-maintained."
hourly Executive Sedan Connecticut
4 months ago
Daniel S.

Daniel S.

google
Verified

Luxury Service at Its Finest

"From booking to arrival, everything was handled with the utmost professionalism. The vehicle was spotless, amenities were top-notch, and the chauffeur's knowledge of NYC was impressive."
point to_point Luxury Sedan Upper East Side to JFK
4 months ago
Jessica L.

Jessica L.

yelp
Verified

Exceptional Airport Transfer

"Flight was delayed by 2 hours, but the chauffeur waited patiently and kept me updated. Professional service that goes above and beyond. Will definitely use again."
airport Luxury SUV LGA to Westchester
4 months ago
Join thousands of satisfied customers who trust True North VIP

Professional Wheelchair Accessible Transport

True North VIP provides comprehensive wheelchair accessible transport solutions designed for passengers requiring mobility assistance throughout the NYC metropolitan area. Our service combines professional chauffeurs, luxury vehicles, and operational expertise to deliver reliable transportation that meets the exacting standards of discerning clients.

Service Characteristics: This transportation service specializes in ada-compliant airport transfers, medical appointments, accessible city tours. We maintain a diverse fleet of ADA Sprinter vans to accommodate varying group sizes, luggage requirements, and service preferences. Each vehicle features premium amenities and undergoes rigorous maintenance protocols to ensure reliability and comfort.

Operational Standards: Our chauffeurs receive specialized training appropriate for this service category, including route optimization for NYC traffic patterns, professional client interaction protocols, and contingency planning for schedule adjustments. Real-time communication systems enable coordination between dispatch, chauffeurs, and clients throughout the service period.

Common Service Applications

ADA-compliant airport transfers

This service application addresses specific client requirements for ada-compliant airport transfers. Our professional chauffeurs and luxury vehicles ensure reliable, comfortable transportation that meets the standards expected by discerning clients throughout the service area.

Medical appointments

This service application addresses specific client requirements for medical appointments. Our professional chauffeurs and luxury vehicles ensure reliable, comfortable transportation that meets the standards expected by discerning clients throughout the service area.

Accessible city tours

This service application addresses specific client requirements for accessible city tours. Our professional chauffeurs and luxury vehicles ensure reliable, comfortable transportation that meets the standards expected by discerning clients throughout the service area.

Vehicle Options & Recommendations

We offer ADA Sprinter vans optimized for this service type. Vehicle selection considers passenger count, luggage requirements, desired presentation level, and specific service protocols. Our fleet includes:

Executive Sprinter Vans

Mercedes Sprinter vans accommodating 7-14 passengers with forward-facing seating and individual climate controls.

Luxury SUVs

Cadillac Escalade and Lincoln Navigator for smaller groups (4-6 passengers) requiring premium presentation.

Service Area & Coverage

Primary Service Area: NYC five boroughs (Manhattan, Brooklyn, Queens, Bronx, Staten Island), Northern New Jersey (Jersey City, Hoboken, Newark, Short Hills), Westchester County (White Plains, Scarsdale, Rye), and Connecticut (Greenwich, Stamford, Fairfield County).

Extended Coverage: Service extends to regional destinations including Philadelphia PA (90-120 minutes from NYC), Boston MA (4-5 hours), Washington DC (4-5 hours), and Long Island's North and South Shores. Multi-state transportation coordinated for specific client requirements.

How to Book This Service

1

Request Quote

Submit service details including date, time, pickup/dropoff locations, passenger count, and specific requirements. Quote requests typically receive responses within 15-30 minutes during business hours. Corporate account holders access streamlined booking through dedicated portals.

2

Confirmation & Coordination

Receive email confirmation with reservation details, chauffeur contact information, and vehicle specifications. Our dispatch team coordinates all logistical details, including schedule monitoring and route optimization based on real-time traffic conditions.

3

Service Execution

Chauffeur arrives at scheduled time with professional presentation and service readiness. Direct communication channels enable coordination for any schedule adjustments or service modifications during the reservation period.

Wheelchair Accessible Transportation FAQs

What types of wheelchairs can you accommodate?

We can accommodate manual wheelchairs, power wheelchairs, and electric scooters. Our vehicles have secure tie-down systems and can handle wheelchairs up to 600 lbs combined weight (passenger + wheelchair). If you have specific dimensions or requirements, let us know when booking and we'll ensure the right vehicle.

Are your drivers trained in wheelchair assistance?

Yes, all our drivers providing wheelchair accessible service receive specialized training in mobility assistance, proper wheelchair securing, safe loading/unloading procedures, and respectful disability etiquette. Your safety and dignity are our top priorities.

Do you provide door-to-door service?

Yes, our drivers assist from your door to the vehicle and from the vehicle to your destination. We help navigate building entrances, elevators, and ensure you're safely where you need to be. For medical appointments, we can wait and provide return service as well.

Can family members or caregivers ride along?

Absolutely. Our accessible vehicles have space for 1-3 additional passengers plus the wheelchair user. Family members, caregivers, or companions are welcome at no extra charge. We understand the importance of having loved ones present for medical appointments or travel.

How do I book wheelchair accessible transportation?

Call us at +1-347-321-9929 or submit a quote request specifying wheelchair accessible service. We'll ask about your wheelchair type, dimensions, and any special requirements. We recommend booking medical appointments and airport transfers in advance, though we accommodate same-day requests when possible.

Do you provide service to medical appointments and hospitals?

Yes, medical transportation is one of our primary services. We provide reliable transportation to hospitals, dialysis centers, physical therapy, specialist appointments, and routine doctor visits throughout NYC and surrounding areas. We understand the importance of on-time arrival for medical appointments.

Ready to Experience Premium Transportation?

Book your ride today and discover the difference that professional, luxury transportation can make.

## Operational Standards and Service Excellence Professional ground transportation requires systematic operational practices that ensure consistency, reliability, and quality across every journey. **Fleet Management**: Vehicles undergo rigorous maintenance schedules with detailed inspection protocols before every assignment. Professional detailing maintains interior and exterior presentation standards. Climate control, charging capabilities, and connectivity features are verified operational for each trip. **Chauffeur Standards**: Drivers complete comprehensive training covering defensive driving techniques, customer service protocols, geographic knowledge, and professional presentation standards. Ongoing development includes route optimization strategies, technology utilization, and service enhancement practices. **Dispatch Operations**: Central dispatch coordinates driver assignments, monitors real-time traffic conditions, tracks flight schedules, and manages timing adjustments. Communication systems enable continuous coordination between chauffeurs, dispatch, and passengers throughout each journey. **Quality Assurance**: Service quality monitoring includes passenger feedback analysis, chauffeur performance evaluation, vehicle condition assessment, and operational efficiency measurement. Continuous improvement processes incorporate insights from these assessments into training and procedural refinements.
## Fleet Capabilities and Vehicle Selection Transportation requirements vary based on passenger count, luggage needs, journey duration, and service expectations. Our diverse fleet enables appropriate vehicle selection for each unique situation. **Luxury Sedans**: Mercedes-Benz S-Class, BMW 7-Series, and Cadillac CT6 vehicles provide premium individual or small group transportation. Executive sedans offer refined interiors, advanced technology, and professional presentation suitable for business travel and premium personal transportation. **Executive SUVs**: Cadillac Escalade, GMC Yukon, and Chevrolet Suburban vehicles accommodate additional passengers and luggage while maintaining luxury standards. SUVs provide versatility for airport transfers with significant luggage, small group transportation, and executive travel requiring enhanced space. **Sprinter Vans**: Mercedes-Benz Sprinter vans in multiple configurations serve diverse group transportation needs. Executive Sprinters feature luxury seating for up to 14 passengers with premium amenities. Accessibility-equipped Sprinters accommodate wheelchair users and mobility devices while maintaining service quality standards. **Motor Coaches**: Larger groups requiring 20-56 passenger capacity utilize professionally maintained coach vehicles. Corporate events, conference transportation, and group airport transfers benefit from the coordination capabilities and capacity these vehicles provide.